Privacy Policy — Axiom Trade

1. Who We Are

This Privacy Policy applies to Axiom Trade, operated by Eric James Cook, 2309 Fielding Dr, Lansing, MI 48911, United States. We are committed to protecting the personal data of our website visitors and clients in accordance with applicable US privacy laws.

2. What Data We Collect

Category	Examples	Purpose
Contact data	Name, email, phone	Responding to inquiries and account management
Business data	Company name, address, tax ID	Order processing and invoicing
Usage data	IP address, browser, pages visited	Analytics and site improvement
Communication data	Emails, messages	Support and correspondence records

3. How We Collect Data

Directly from you via our quote request form or contact channels
Through email, WhatsApp, or Telegram communications
Automatically via cookies when you visit our website
From logistics and payment partners in connection with orders

4. Legal Basis for Processing

Contract performance — to process orders, payments, and shipments
Legitimate interests — to improve services and maintain security
Legal obligation — to comply with tax, customs, and regulatory requirements
Consent — for marketing communications where you have opted in

5. How We Use Your Data

Processing and fulfilling wholesale orders
Communicating about quotes, invoices, and shipments
Providing customer and after-sales support
Sending product updates or offers (with consent only)
Complying with US legal and regulatory obligations

6. Data Sharing

We do not sell your data. We may share it with freight forwarders, customs brokers, payment processors, and IT/hosting providers — all under data processing agreements. We disclose data to authorities only when required by law.

All third parties processing your data are contractually bound to do so securely and only for the stated purpose.

7. Data Retention

Client and transaction records: 7 years (legal requirement)
Website usage data: 13 months
Marketing records: until consent is withdrawn

8. Your Rights

You have the right to access, correct, or delete your personal data; to restrict or object to processing; and to withdraw consent at any time. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Data Security

We use encrypted communications, access controls, and regular security reviews. Our email is hosted on Proton Mail for enhanced privacy protection.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted here with an updated date.

12. Contact

Axiom Trade · 2309 Fielding Dr, Lansing, MI 48911
Phone: +1 (517) 555-0248
Email: [email protected]